Frequently Asked Questions In Establishing A Legal Process Outsourcing In The Philippines

What is outsourcing?
Outsourcing could be defined as the shifting or delegating a company's day to day operations or business process to an external service provider, done in anticipation of a better quality, lower rates and in a sense getting an edge over one's competitors. When a company's operations or business processes are outsourced to firms in foreign countries, often to take advantage of cheap skilled labor, it is referred to as Offshore outsourcing or Offshoring.
Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology and other industries for services that have usually been regarded as intrinsic to managing a business.
What is Legal Process Outsourcing (LPO)?
Legal process outsourcing refers to the off shoring of different elements in the legal process by law firms, corporations, and in-house legal departments to offshore centers. It is an emerging business that focuses on outsourcing legal processes to a third-party service provider.
Legal outsourcing means subcontracting legal tasks at far off locations. The kind of legal tasks that are typically performed at these locations include document review, contract management, patent services, legal research, litigation support, legal coding, and legal transcription. Major buyers for these kinds of services include law firms and corporate legal departments located at high-cost destinations like the US, UK, and other European countries.
What are the kinds of legal works outsource to the Philippines?
Legal work outsourced to Philippines as of now, primarily comprises of:

legal data entry work,
immigration paper work,
litigation support,
legal coding,
court reporting,
legal research, and
legal transcription.

The work of legal transcription can further be seen as:

trials transcription,
wire tap transcription,
general correspondence transcription,
legal letter transcription, and
verbatim transcription.

What you need to know before setting up a LPO in the Philippines?
Setting up a LPO is not an easy task and offers a lot of complexities in overall management. One of the complexities is working with numerous clients that a majority of them do not understand the trivial legislative and operational issues of legal process outsourcing business. In fact, a majority of LPOs fail because they lack operational expertise to deliver the desired output on time to their clients. Apart from necessary funding and infrastructure, companies also require expert intelligence to develop concrete business plan and procure right mix of capabilities to build a robust and sustainable business model which could deliver consistent results as per the client’s expectations.
Why law firms prefer to outsource their paperwork and professional jobs to the Philippines?
The Philippines has a large college-educated population. Around 400,000 students graduate from college every year. Aside from the highly educated workforce, the Philippines has a large network of BPO operators that run KPO accounts alongside other BPO services.
When you choose to outsource to the Philippines, you reduce and control your operating costs, gain access to world-class capabilities and maximize your productivity.
Why outsource to the Philippines?
The Philippines is a fertile ground for outsourcing excellence as it provides inexpensive operational costs, an ambitious and talented labor pool, and a Western-friendly culture. The Philippines is home to the world's 5th largest English speaking population. The technological growth of the past decade has enabled Filipinos to put their educations and skills to work as virtual employees of corporations everywhere. The BPO industry has provided good jobs to many, and new opportunities to hard working residents. Most universities offer call center training and students aspire to excel at jobs that were previously confined to G7 countries.